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Strategic Focus

Financial & Enterprise

Responding to the technology challenges facing the financial sector nowadays, INTRACOM IT SERVICES satisfies market needs by addressing integrated solutions to financial services institutions that may include:

  • Core Banking - PROFITS® Universal Banking System
  • Dealing Room & Treasury System (front-to-back)
  • Risk Management System (Market Risk, Credit Risk, Operational Risk, ALM, IFRS/Basel II)
  • Electronic Banking Systems (ATM/POS & Card Management, Internet Banking, Phone/Mobile Banking, CRM, Portals, etc)
  • Contact Centre Solutions (Voice Processing, Speech Recognition, CTI, Text-to-Speech, CRM)
  • Business Intelligence (Data Warehousing, Data Mining, Data Cleansing, ETL Tools)
  • Information Security Services & Systems
  • Workflow & Business Process Management
  • Insurance Systems
  • Interbanking Systems
  • Voice & Data Networks
  • Specialized equipment (ATM/POS, banking printers & peripherals, hardware, layered products, etc)

The company also offers a wide spectrum of advanced and integrated IT Solutions in the following areas:

  • Enterprise Resource Planning (ERP) Systems
  • Business Intelligence Systems - Business Activity Monitoring (BAM)
  • Contact Centre Solutions (CTI, CRM)
  • Voice Portal Solutions (Voice Processing, Speech Recognition, Text-to-Speech)
  • Workflow & Business Process Management
  • Knowledge Management & Document Management
  • Enterprise Information Portals
  • Information Security Services & Systems

INTRACOM IT SERVICES constitutes the largest banking software house in Greece and the neighbouring countries, carrying long experience and profound expertise in the implementation of large and complex banking IT projects. The above-mentioned solutions are complemented by a wide range of professional services including turn-key implementation, project management, training and support, focusing on the transfer of know-how to the bank's business and technical personnel. Furthermore, INTRACOM IT SERVICES provides financial institutions with consultancy services based on its specialised banking experts and consultants who carry many years of experience in the field (IAS Standards, Risk Management Basel II compliance, Security Certification ISMS BS7799, Business Process Reengineering, etc).

INTRACOM IT SERVICES' clientele in the financial sector includes large banking and financial institutions in Greece (Agricultural Bank of Greece, National Bank of Greece, Societe Generale - Geniki Bank, Greek Post Savings Bank, etc.) and abroad (Bulgaria, Cyprus, Lebanon, Malta, Romania, Serbia & Montenegro).