INTRACOM IT SERVICES offers a large variety of end-to-end IT and Consulting Services to Banking, Insurance and Financial Organizations, including:
- Supply, Implementation and Support of turn-key Banking IT solutions (design, implementation, integration, installation, testing, roll-out, maintenance and technical support)
- Development of Bespoke Banking Software tailored to unique customer requirements (planning, analysis, technical design, implementation, integration, installation, testing, roll-out, maintenance and technical support)
- Information Strategy Planning (development of a long-term Strategic Plan for the organization's IT architecture, covering logical and physical architecture, equipment infrastructure specifications, networking configurations, security planning, IT Department roles and organization, implementation planning, etc)
- Project Management (policies and procedures for organizing and managing complex IT projects for the financial sector)
- Consulting Services and Know-How Transfer in multiple areas of banking and IT activities, including:
- Security & Vulnerability Assessment (planning and execution of an overall Information Security Strategy, BS7799 & ISO17799 certifications, best practices applied, etc)
- Regulatory Compliance (Basel II risk management compliance, IAS standard, etc)
- Parameterization of Banking Products & Services
- Market Strategy & Business Process Re-engineering (developing the organization's new business strategy, re-engineering and optimizing business processes and alignment of IT strategic directions)
- Quality Assurance & Application Development Methodologies, Standards (ISO certifications), Tools, etc
- Supply, Installation and Support of IT Infrastructure (hardware, system software, layered products, networking, specialized banking peripherals, etc)
- Technical Support of Equipment and/or IT Applications for the entire branch network and central departments on a country-wide basis through SLA agreements (on-site support, emergency handling, remote troubleshooting, proactive maintenance services, spare parts engineering and handling, repair and replacement services, etc)
- Training Services and Know-How Transfer to Users, User Trainers and/or IT Department personnel, in a wide spectrum of subjects including:
- IT Applications (banking transactional applications, central processing applications, management support systems, HR processing systems, etc)
- IT Infrastructure (operating platforms, layered products, enterprise management systems, network management systems, etc)
- Quality Assurance Methodologies and Standards (ISO certifications)
- Application Development Methodologies and Tools
- Banking Disaster Center & Facilities Management (providing specialized banking expertise for disaster recovery and business continuity needs)
- Outsourcing Services
- Provision of 24x7 Help Desk services
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